Context
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Definition:
Technical writing is concise communication tailored for business and industry, covering aspects like product manufacturing, marketing, management, delivery, and usage.
Characteristics:
- Audience: Addressed to supervisors, colleagues, subordinates, vendors, and customers.
- Environment: Typically written in the work setting, focusing on clarity and efficiency.
Types of Documents:
Includes memos, emails, letters, reports, instructions, brochures, newsletters, job searches, web pages, flyers, PowerPoint presentations, and graphics.
Purpose:
Technical writing serves as a resume for job applications and a promotional tool for companies. It must always be quantifiable, precise, and easily understood.
What Technical Writing is NOT:
- Not literature, narration, journalism, or personal experiences.
- It differs from essays and creative writing.
Examples:
- Instructional manual for machinery repair
- Memo listing meeting agendas
- Letter from a vendor to a client
- Recommendation report
- Article for publication
Importance:
- Employees spend at least 20% of their time writing.
- Managers may spend up to 50% of their time writing.
- CEOs dedicate 80-100% of their work week to communication.
Comparison with Essays:
- Development: Both use examples, anecdotes, testimony, data, and research.
- Grammar: Equally important in technical writing and essays.
- Organization: While some aspects are similar, they differ in the use of subject lines, thesis statements, and itemization.
In summary, technical writing is a crucial skill in professional settings, emphasizing clarity, brevity, and precision in communication.
Activities
Activity 1: Document Identification
- Objective: Identify types of technical writing documents.
- Instructions:
- Provide a list of document types mentioned in the lesson (e.g., memos, letters, reports, etc.).
- Ask participants to match each document type with a brief description of its purpose.
- Discuss the answers as a group.
- Solution:
- Memos: Brief workplace communication.
- Letters: Formal written communication to convey information.
- Reports: Detailed document presenting information and analysis.
- Instructions: Step-by-step guidance.
- Brochures and Newsletters: Marketing and informational materials.
- Job Search Documents: Resumes and cover letters.
- Web Pages: Online content for promotion.
- Flyers: Concise promotional material.
- PowerPoint Presentations: Visual aids for presentations.
- Graphics: Visual elements to enhance understanding.
Activity 2: Writing Differentiation
- Objective: Differentiate between technical writing and other types of writing.
- Instructions:
- List characteristics of technical writing and non-technical writing (e.g., literature, essays).
- Ask participants to categorize given examples into technical or non-technical writing.
- Discuss the distinctions as a group.
- Solution:
- Technical Writing: Memos, reports, instructional manuals, business letters.
- Non-Technical Writing: Essays, poems, plays, creative writing.
Activity 3: Importance Reflection
- Objective: Reflect on the importance of technical writing in professional settings.
- Instructions:
- Ask participants to discuss, in small groups, why technical writing is crucial in the workplace.
- Each group creates a list of scenarios where effective technical writing is essential.
- Groups share their findings with the entire class.
- Solution:
- Scenarios might include:
- Creating clear instructions for product usage.
- Composing professional emails for effective workplace communication.
- Developing reports for data analysis and decision-making.
- Crafting persuasive content for business proposals.
- Writing resumes and cover letters for job applications.
- Scenarios might include:
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